Suspicious email
A message appears to be from a bank and requests login details. CyberShield can help assess the situation, suggest safer next steps and review affected devices or accounts within scope.
Network Security
Network and Device Security Support
Clear, non-technical help with covered devices, security settings, updates, performance and network concerns within the purchased scope.
Depending on the purchased scope
Service areas may include
- Cybersecurity support for covered devices
- Software update and installation assistance
- Device performance and optimisation support
- Home or small-business network-security guidance
- Firewall and security-configuration assistance
- Help identifying suspicious activity
- General cybersecurity education and guidance
Practical examples
When customers may contact CyberShield
Unusual device activity
A computer becomes slow, shows pop-ups or behaves unexpectedly. CyberShield can help assess the concern and assist with appropriate protective steps.
Wi-Fi or network concern
An unknown device may be connected to the network. CyberShield can help review relevant settings and provide practical network-security guidance.
Need practical cybersecurity assistance?
Contact CyberShield to discuss the concern and available service scope.
Contact CyberShield